Rate limit reached for 10KTPM-200RPM

Hey, im using Chatrace to build an AI chatbot and ive noticed that it sometimes skips questons and wont answer them and then i saw this error:

“Rate limit reached for 10KTPM-200RPM in organization on tokens per min. Limit: 10000 / min. Please try again in 6ms. Contact us through our help center at help.openai.com if you continue to have issues.”

Can anybody suggest me what should i do?
Is the prompt too long? its currently on about 16K characters

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