(Please repair it urgently.)My account has been damaged, please help me repair account

I don’t understand why this problem has suddenly appeared.
My account is suddenly unavailable, shows the message “You do not have an account because it has been deleted or deactivated” Please find out what the reason is and how to restore it, thank you very much.

Hello, OPENAI. I am a Plus user, I logged into my account before this hour, and it was prompted “Oops!
You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com 2.” I didn’t find any helpful information in the help center. So I came here. I do not believe I have violated any policies and regulations or any of the relevant usage rules. Chatgpt helps me a lot with my development. You said you wanted to embrace AIGC, but you deleted my account. I don’t understand. Please help me recover my account.
Or do I use any sensitive words I have talked with gpt4 before? I do not know please at least let me know why my account was disabled. Please help me get my account back. I will strictly abide by the rules.
Hope you all have a nice day.

First, see if you are on the list of ChatGPT supported countries, and that your billing address of banking, also found under billing at platform.openai.com, is all consistent. https://help.openai.com/en/articles/7947663-chatgpt-supported-countries

That you haven’t used a VPN and been bouncing around to various countries with your connection.

And then finally, flagged content generated as input or output.

The forum here is just fellow users. To actually communicate with OpenAI, you use the help center widget icon at lower right of the help page of help.openai.com (may not appear in some browsers or adblockers), and communicate via selecting messages.

It seems that previously, accounts were deleted all at once on specific days, but perhaps to avoid causing a commotion, they now appear to delete accounts on various days.:sweat_drops:

Either way, I don’t think it’s possible for account deletions or deactivations without clear explanations to not cause any issues…


I have removed the email address from the title as it falls under personal information. I believe that removing it from the title and reinstating the account are unrelated matters. Therefore, please bear with this title for the sake of protecting personal information.

Dear OPENAI Team,

I see this problem “You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com .” please help me. I did login through My google account aoyang512@gmail.com

Thanks