Please Help! API Quota error :(

API
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hey guys i know this has been an on-going issue or not anything new - but ive tried contacting support using their chat on the help page and no one has answered so was really hoping for some guidance on here

i want to connect my chat gpt to my widget for my website

can run my widget locally and even ran a curl command and got back:

Fantastic! Your last curl command worked and returned a list of available models from OpenAI.

This means:

  • Your API key is valid
  • Your account has quota
  • You have access to the latest models, including gpt-4o, gpt-4-turbo, and gpt-3.5-turbo

I am getting an “insufficient_quota” error when using the API, even though my organization has a $39.99 credit balance and my monthly budget is set to $100. I have not hit my usage limits, and my API key is from the correct project. I can list models with the API key, but chat completions return a 429 insufficient_quota error. Can anyone help resolve this

i even type in “hi” to the chatbot and get back the 500 error message

:cross_mark: Error: Error code: 429 - {‘error’: {‘message’: ‘You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.’, ‘type’: ‘insufficient_quota’, ‘param’: None, ‘code’: ‘insufficient_quota’}}
INFO: 127.0.0.1:56357 - “POST /chat HTTP/1.1” 500 Internal Server Error

please someone help :frowning:

1 Like
2

I’m receiving the same error and replying to other posts that match - even did the same and ping the models endpoint successfully. I have a tier 5 and almost $100 in credit. Nowhere near the limits for testing an app sending “hello.”