Paid version - not even 16k context length?

Paid subscriber. Tried to use o1-preview or o1-mini etc models today. 16k context woudl give ‘The message you submitted was too long, please reload the conversation and submit something shorter.’

WTH? is it what you got? I asked the support before subscription and she said it’s 32k.

Right, it’s been a strange day. The o1-preview or o1-mini model isn’t responding as it should. It’s not thinking, not providing long responses, and instead showing a “continue” button. It feels like the usual 4o model. I can’t even open the canvas.