# OpenAI's app migration to plugins is causing translation issues

**URL:** <https://community.openai.com/t/openais-app-migration-to-plugins-is-causing-translation-issues/1387552>\
**Category:** Plugins / Actions builders\
**Tags:** plugin-development\
**Created:** [July 20, 2026, 5:57am UTC](https://community.openai.com/t/openais-app-migration-to-plugins-is-causing-translation-issues/1387552 "2026-07-20T05:57:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ray\_chang06](https://avatars.discourse-cdn.com/v4/letter/r/85f322/32.png) [@Ray\_chang06](https://community.openai.com/u/Ray_chang06)\
**Post date:** [July 20, 2026, 5:57am UTC](https://community.openai.com/t/openais-app-migration-to-plugins-is-causing-translation-issues/1387552/1 "2026-07-20T05:57:32Z")

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Hi,

I added a Traditional Chinese (Taiwan) translation for my plugin in the  
submission portal, including both the description and subtitle.

However, the published plugin page under:

`https://chatgpt.com/plugins/plugin_xxx`

always displays the English metadata, even when:

- ChatGPT language is set to Traditional Chinese
- The browser and operating system language are Traditional Chinese
- `?locale=zh-TW` is appended to the URL

Previously, the equivalent Apps page under:

`https://chatgpt.com/apps/.../asdk_app_xxx?locale=zh-TW`

correctly displayed the Traditional Chinese metadata.

The translation fields are still visible and saved in the current  
submission portal, so it appears that the new `/plugins/` listing page  
is not resolving or applying localized metadata.

Expected:  
The Traditional Chinese description and subtitle should be displayed  
for users with the `zh-TW` locale.

Actual:  
Only the English description and subtitle are displayed.

Has the localization behavior changed for plugin listings, or is this  
a regression?

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<div class="post-metadata">

**Author:** ![OpenAI\_Support](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/openai_support/32/561845_2.png) [@OpenAI\_Support](https://community.openai.com/u/OpenAI_Support)\
**Post date:** [July 28, 2026, 7:27pm UTC](https://community.openai.com/t/openais-app-migration-to-plugins-is-causing-translation-issues/1387552/2 "2026-07-28T19:27:33Z")

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Welcome to the forum, @Ray\_chang06

Thanks for the detailed report.

Since this appears to involve the localization metadata for your published plugin, I'd recommend reaching out to support@openai.com so the team can investigate further.

Once you've created a support ticket, feel free to share the ticket ID here. I'll be happy to take a look and check on it further from my side.

~ Smith

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**Author:** ![smith.d](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@smith.d](https://community.openai.com/u/smith.d)\
**Post date:** [August 2, 2026, 7:20pm UTC](https://community.openai.com/t/openais-app-migration-to-plugins-is-causing-translation-issues/1387552/3 "2026-08-02T19:20:50Z")

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Closed on August 2, 2026, 7:20pm UTC