OpenAI realtime api server_error

Hi, I’ve noticed behaviour breaking my app.

If the users first message to the realtime agent is anything longer than maybe something the length of a “hi” I keep getting this error:

type: “server_error”, code: null, message: “The server had an error while processing your request. Sorry about that! Please contact us through our help center at help.openai.com if the error persists. (include session ID in your message: sess_D5sgQNEmFTy9lf1mQnwqc). We recommend you retry your request.”

Please help.

It’s breaking the app prompting us to consider switching off our use of the model.