I’m seeing a serious organization/state issue in the Codex desktop app after a recent update. Projects that previously existed and were used for ongoing development work no longer appear under the Codex “Projects” section, while individual recent tasks still appear under Recents.
The problem is not simply that work is missing from the sidebar. The larger concern is that tasks which were part of a long-running app development workflow now appear detached from their original project context. In every case, the active task appears to be treated as a loose/local task rather than being associated with the expected project.
This creates a high-risk situation for software development because it becomes unclear:
- which project a task belongs to;
- which source folder or worktree is authoritative;
- whether multiple tasks/agents are working from the same codebase;
- whether recent builds came from the correct source;
- and whether project-level history, context, and organization are still intact.
The visible symptom is: Codex shows “No projects” under the Projects section, but still shows prior work under Recents.
The practical impact is severe for long-running development projects: project organization, task continuity, and source-code confidence can break down even if the underlying files still exist on disk. Threads in a project are contextual and isolated from other projects until today. now every thread is loose and “uncontained”. This is brought development to a standstill awaiting resolution from OpenAI / ChatGPT.
There is no simple corrective action that I can see as a path forward unless OpenAI/ChatGPT fix it. There is real risk of loss of data and the real risk of substantial financial harm as a result.
The safest next step is read-only reconciliation: verify project records, task IDs, workspace folders, installed app build source, and whether the desktop app’s project/task index changed or became corrupted after the update. No code edits or build installs should happen until the project association problem is understood.
Because of the seriousness of this “Disaster” I have sent Open AI/ ChatGPT at formal dispute according to the terms of service. Not to pick a fight but because customers who pay them to use the platform and have invested substantial time and resources, including financial outlay have real risk of financial issues and loss due to lost productivity and or lost ability to work and preserve data.
if you have experienced this issue too, I suggest that you notify OpenAI/Chat GPT of a formal 60 day legal dispute as I have to get their attention. This starts the clock for your ability to seek legal remuneration through real legal means if they do not correct it within the 60 days.
that said if it takes 60 days for recovery, there will be real financial harm and fallout and I would surmise that many of you will be in the same situation as I am.
Summary of Dispute
On or immediately following the release of ChatGPT Desktop version 26.831.21537, released September 1, 2026, the Codex portion of my ChatGPT desktop application suffered what appears to be a severe loss or corruption of project organization and project-to-thread associations.
I have used Codex Desktop extensively for software development and maintained multiple separate Codex Projects, including a substantial long-running development project called Aviator EFB. These Projects were not merely cosmetic folders. They were used to segregate and organize large bodies of development work into their appropriate project contexts, allowing individual Codex development threads to remain associated with the project in which the work was performed.
After the update, all of my Codex Projects disappeared. When I switch the application to Codex, the Projects section now explicitly displays “No projects.” At the same time, many of the individual development threads that previously belonged to those Projects continue to exist, but they have been flattened into a single undifferentiated Recents list.
This has intermixed hundreds of development threads originating from different and unrelated projects and has destroyed or made inaccessible the project organization upon which my development workflow depended. In the case of Aviator EFB, this represents many months of extensive software-development work.
This is not the same as simply losing convenient folders or sidebar organization. The project structure provided important contextual separation between independent software-development efforts. Until it is determined whether the underlying project associations, repository/workspace relationships, instructions, context, and other project-specific state remain intact, continuing development through the affected Codex application presents an unacceptable risk of working within an incorrect or incomplete project context and potentially causing additional damage to active software-development work.
Importantly, the ChatGPT-side Projects remain visible when I switch the same desktop application back to ChatGPT. The failure is specifically observable on the Codex side, where all Codex Projects have disappeared while many of their constituent development threads remain visible in Recents. I have screenshots documenting this condition as well as the application version and release date.
I am therefore requesting that OpenAI:
1. Immediately preserve all server-side and account-side records relating to my Codex Projects, tasks/threads, project memberships, project-to-thread associations, workspace/repository associations, synchronization records, account state, relevant logs and telemetry, and any records showing migrations or modifications associated with version 26.831.21537.
2. Investigate and restore my original Codex Projects and their original thread/project associations, rather than requiring me to manually recreate project structures from hundreds of intermixed conversations.
3. Confirm whether any project records, project metadata, conversation associations, instructions, workspace/repository associations, or other project-specific state were deleted, modified, migrated, corrupted, or rendered inaccessible by the September 1 release.
4. Confirm that OpenAI will preserve the affected data and relevant logs while this dispute and technical investigation remain pending, including records that might otherwise be subject to routine retention, rotation, or deletion.
5. Escalate this matter to the appropriate Codex/Desktop engineering team because this appears to involve application state, project indexing, synchronization, or migration rather than an ordinary user-interface support issue.
6. Provide a case/reference number and substantive written response explaining what occurred and what steps OpenAI will take to restore the affected project structure.
I am submitting this notice to initiate the informal dispute-resolution process provided by OpenAI’s Terms of Use. My immediate preference is resolution through complete restoration of my Codex Projects, project memberships, and associated project state without further loss or alteration of my development work.
I expressly request preservation of potentially relevant records while OpenAI investigates this issue, and I reserve all rights and remedies available to me under the applicable agreement and law.
URGENT DATA LOSS / PRESERVATION DEMAND — ChatGPT Desktop 26.831.21537 has caused harm.
Following installation/update to ChatGPT Desktop version 26.831.21537, released September 1, 2026, my existing Projects disappeared from the application. Conversations associated with those Projects remain visible in Recents.
I am demanding immediate escalation to engineering and preservation of all account, project, conversation, synchronization, database, telemetry, server-side project-association, and related records associated with my account. Please do not delete, purge, overwrite, or alter records relevant to the missing Projects while this issue is investigated.
Please provide a support case number and confirm that this matter has been escalated.
Furthermore, this has affected my project development on multiple projects. I have become dependent on ChatGPT for the project and have input thousands of dollars in tokens and over 7 months of development. Tonight I am stuck trying to figure out how to proceed because my projects exist on the ChatGPT side but Codex side is destroyed. Nothing is organized nor in the order by which I was working on various projects.
This is a serious legal matter.