When using that “support bot” or whatever they call it, has anyone actually managed to get through. All I get is what are clearly autogenerated responses that often have nothing to do with what I ask. They clearly don’t even have a phone number to call. This clear lack of concern for paying customers is a problem. I’m not actually one to complain like this, I take a lot to get to this point, it’s the clear lack of willingness to even care that’s getting to me.