OpanAI Support unavailable for months now

ChatGPT plus keeps failing and telling me it is under heavy load and alomost constantly fails, and then for a few days now I have tried to contact OpenAI via the chatbot at https://help.openai.com/en/articles/7232895-how-do-i-request-a-refund-for-chatgpt-plus and so I am trying to get hold of someone here to help.

See attached image of what I get when going to the refund page.

Thanks

If the widget is just now completely blocking you from sending another message along with no reply to what you sent, that’s disappointing.

I posted a message so that your concern might get forwarded to the correct OpenAI staff.