I have been experiencing a persistent technical issue with ChatGPT’s file generation and downloading functionality that has severely impacted my ability to use the service effectively.
The Issues:
-Download Links Frequently Fail – ChatGPT generates links to downloadable Word files, but clicking them often results in a “File Not Found” error or broken links.
-Corrupted or Inconsistent Formatting – When I am able to download a document, the formatting is messed up (headings, spacing, and links are inconsistent).
-ZIP File Workaround Fails – Attempts to compress the file into a ZIP format also fail due to system errors.
-Uploading a Blank Word File Doesn’t Work – I tried uploading a blank document for ChatGPT to modify, but I still couldn’t download the updated version properly.
What I’ve Tried:
-Refreshing the page and regenerating the document
-Using a different browser (Chrome, Edge, Firefox)
-Attempting ZIP file workarounds
-Uploading a blank Word document for ChatGPT to modify
-Searching the OpenAI Help Center (No option to submit a ticket)
-Emailing support@openai.com (No response yet)
Impact of the Issue:
-This is a critical failure for users like me who rely on ChatGPT to generate structured reports. I canceled my ChatGPT Pro subscription due to this ongoing issue and will not renew until this is fully resolved.
Questions for OpenAI & the Community:
-Is anyone else experiencing this issue?
-Has OpenAI acknowledged this as a known bug?
-Are there any workarounds that actually work?
-Is there a timeline for a fix?
This issue has been ongoing for weeks, and I’m hoping OpenAI can provide a clear resolution or at least an update on when it will be fixed.
Thanks in advance for any insights!