I’m unable to access my account, i believe it was an erroneous lockout but cannot get human support in any way shape or form, only endless automated responses that dont help. i have no insight into my data, if ill be charged again, if my data is being retained, and my only course of action without human support is initiating a charge back on my credit card
@OpenAI_Support please help with understanding and insight into my issue.
Hi @nathan.mcilwain,
I'm sorry to hear that you're still having trouble getting your concerns addressed.
Since your concerns involve account access, billing, and data retention, they require an account-specific review that we can't conduct through the community forum.
Please contact support@openai.com and include your existing support case reference, along with a brief summary of your concerns. This will help the team review your previous interactions and provide guidance on the next steps.
-GS