Newly created Skills appear in UI but are unavailable in chat/runtime

ChatGPT Bugs
,
1

Hi all,

I’m posting this because I still haven’t been able to get a clear escalation path through support for case `08662481`.

I’m seeing a consistent issue with newly created Skills:

- the Skill appears in the ChatGPT Skills UI

- it appears under `Installed` and `Created by you`

- it is visible in the Skill editor with files present

- but it is not available in chat/runtime or Skill Preview

I’ve kept the support case tightly scoped to one example skill.

When I try to use these, ChatGPT says it cannot see the skill in the available skill list, even though it is clearly visible in the UI.

I’ve already provided support with:

- HAR file

- skill ZIP/package

- screenshots

- written responses to their checklist

The frustrating part is that I keep being asked for substantially the same information again, without a clear indication that this focused repro has actually been escalated to engineering.

In the meantime, this has materially disrupted my work. I haven’t been able to rely on ChatGPT for workflows that depend on these Skills, and I’ve had to move that work elsewhere.

If anyone from OpenAI is monitoring this, or if others have seen newly created Skills show up in the UI but not in the runtime-visible skill list, I’d appreciate any guidance.

2

Yep I have the same.

A screenshot showing the issue is attached

image
image1577×1218 68.1 KB

3

Thanks for sharing. Sorry to hear you’re experiencing this as well, it’s somewhat comforting to know I’m not the only one with the issue.

I’m not having much luck with support either at the moment. It’s been over a week and they keep asking me the same questions and at this point failing to escalate to the engineering team which is quite frustrating.

I’ll share with them that other people are experiencing this and hopefully we can escalate it. However, it’s certainly worth logging a support ticket yourself too as this may help resolve the issue.

4

For me, this seemed to be fixed like 30 mins later. Magically it worked then.

I also exported the skill and uploaded as a zip.

5

Thanks for this!

Good to hear it got working.

Curious, did you upload zip via skills editor or directly into a chat window?

Adrian Holtham

6

I think via skills editor.

7

Thanks. Looks like all is resolved now.