Hope you may be able t help, I seem to be getting the below issue.
It appears to be a recurring issue that seems to be affecting quite a lot of users with no solution. The account is set up correctly with all the required payment details added yet the error still exists.
Can someone please explain what steps one needs to follow should you come across the following error message? It’s quite frustrating
"Exception has occurred: RateLimitError
You exceeded your current quota, please check your plan and billing details."
“openai.error.RateLimitError: You exceeded your current quota, please check your plan and billing details.”
@logankilpatrick i am getting the same issue.
I am calling API via python code. I just created the keys, not sure if that matters?
Please let me know how to send you the org id.
File “/home/xxx/miniconda3/envs/mygpt3/lib/python3.10/site-packages/openai/api_requestor.py”, line 679, in _interpret_response_line raise self.handle_error_response( openai.error.RateLimitError: You exceeded your current quota, please check your plan and billing details.
I didn’t realize this was even a thing, I just assumed my tools would work and I’d pay for usage. My V-Day launch just failed because the tools don’t work, even though I drove a ton of traffic, and now I have to request and prove usage and wait 10 days, in which time it’s way too late. Kind of useless tbh.
@Supernova you are getting this issue because you are on a free trial account. You need to add a payment method to proceed with more API calls. You also were not granted any free credits because the account you made was using a phone number that was already linked to another account. So per the onboarding UI, there were no credits granted.
@teosocrates I think this is a fair complaint, we have a pretty tight rate limiting system to reduce abuse and fraud, the key to success here is plan ahead and do a soft launch before hand with mock or light traffic. I sent the feedback to the team to see how we can improve this and makes sure people are aware of this limit up front.
You should be aware that people complain about the fact that paid accounts are no better than the free ones. - I am sure you will miss out on revenue because people that do pay are realizing that the instability of the service FORCES them look for other solution.
I want about 10-50 more capacity that I am able to now. I am constantly maxing out and retrying (my scripts are continuous and automatic). Meaning, I would pay 10-50 more than I am doing now. - There are surely lots of people like me. Right now I can’t even spend more than 100usd worth of today in a day.
You need to create a separate access point for paying users. - I understand the abuse issue. But you could solve that.
I like your service in terms of content, and I do pay. - But I don’t dare go live with the system that I created that utilizes your API.
I am getting the same errors, do you have to include your organization ID in the request? I have two accounts, a free one and a paid one, but most of the time I get wrong api key requests, when switching between the keys, but I know the keys are correct.
Does the model text-davinci-003 not use free tokens?