Dear open Ai
I hope this email finds you well. I am reaching out regarding my account, 1608528465@qq.com, which is under the team version with 6 seats.
I am writing to express my concern as my account has been blocked, rendering the 6 seats unusable. Despite my numerous attempts to contact your support team via email, I have yet to receive any response.
I find it disheartening that my account was blocked despite having paid a one-year fee upfront, totaling $1,800 for the 6 seats. These seats were utilized internally within my company, and it has only been less than a month since the account was activated.
Given these circumstances, I kindly request a refund for the unused portion of my subscription fee. It is only fair that I am refunded for the services I am unable to access.
I urge you to address this matter promptly and provide a resolution at your earliest convenience. Your cooperation in resolving this issue is greatly appreciated.
Thank you for your attention to this matter.
Your replies are all very mechanical robot replies. I can’t log in to the account. Only the community can log in. Please solve it.
Hi and welcome to the Developer Forum!
The email address you provided above is a Chinese email host, ChatGPT is not supported in China.
Chinese-Americans register normally, and why don’t they support normal payment? What should I do if you have 6 seats in my team version? No refund?