My pro account got downgraded to free

My pro account got downgraded to free. Can you please help me? I need it for my work urgently and I am stuck
According to invoice it was supposed to end on June 5th.

Case Number: 08677961

Hey @rishabh997! Yeah, this seems a bit odd.

I checked the case number from our records, and it looks like the support team has already responded to your query and worked on the case. If you still need help or have any follow-up questions, feel free to let me know and I’ll be happy to take another look.

- Sunny