@JD_2020, I sympathize with you! It’s truly unfortunate that the best GPTs, into which significant effort has been invested, face unfair bans simply because leaders receive more flags and reports than their less popular, less user-friendly counterparts. I’m not sure how OpenAI can address this issue, but it definitely needs to be fixed somehow.
@chieffy99 Would you feel the same if your GPT was suspended for a period of a week or more, while less compliant versions or analogs remained available? Rules should be consistent for everyone; otherwise, it becomes a matter of competitors dictating what users can and cannot choose. Is that truly a fair system? Don’t you agree that users should have the freedom to choose from various GPT options? If a certain type of GPT is deemed non-compliant, this rule must apply to all GPTs of that kind. Conversely, if the rule is not applied universally, then all GPTs of this kind must be considered compliant. This is the basic logic of providing users with a choice.
“Also, have you sent your mail to OpenAI yet? They’re busy these days but I guarantee you’ll get a reply from a human faster than Go-gl- and he’ll listen to you.”
@chieffy99, sure, but as you probably know, waiting for an email response can take up weeks (according to my experience). Do you have favorite products? Are you sure they would still be your favorites if they were down for weeks, even if you were notified on a website that they are down and the developers are sorry? Would that really help? I do not know about your choice, but I suspect most users would be quite unhappy in such a scenario.
Maybe OpenAI could implement a policy of banning for false reporting or false flagging? This might help eliminate the battles with flags and reports between competitors that are harming the overall user experience.
They might already be doing that, who knows.
If you tell people exactly how the system works, you’ll just have even more people trying to evade it.
statements like these are not fact’s:
This is nothing but speculation, presenting it at otherwise is not helpful to the conversation.
Unless the people in my DM’s on Twitter who threaten mass reporting, and who have for a long time, don’t constitute evidence – id say the evidence points to this activity absolutely definitely happening.
Yeah that’s not really evidence of it happening, but it is evidence of people being assholes, which isn’t a surprise to me, there’s lots of these on the internet
Whether the cause is mass reporting or an ambiguous content policy, OpenAI’s policy of banning with no warning or explanation and very little recourse really isn’t cool.
Even if it can be successfully appealed, the real problem is this, as @klym said:
If a popular product becomes unavailable, even briefly, it can significantly erode user trust and perception of its reliability.
This is especially bad if competitors that do the same thing are left up.
OpenAI really needs to be much clearer about their policies and be more communicative in the case of possible violations.
I can fully understand that this is a frustrating experience for everyone, and I want to let you all know that the issues surrounding the lack of proper explanation have been passed on to OpenAI.
To those of you who received an email like this:
hi there, Upon further review, your GPT, “xyz”, was found to violate OpenAI’s Terms of Use or Usage Policies and is no longer available for others to use. If you believe we’ve misunderstood your GPT, in the near future you will be able to file an appeal.
Keep in mind that the email states that your GPT was removed from the store because it was found to “violate OpenAI’s Terms of Use or Usage Policies” not due to an overwhelming amount of user reports.
The argument that other people aren’t getting banned yet is irrelevant, according to the FBI, there’s a burglary happening every ~30 second’s, but that doesn’t mean I’m allowed smash your windows and steal your stuff.
As previously stated, we can’t really handle issue’s related to takedowns from the chatGPT team here on the forum, it’s better to reach out though the link in the email, or help.openai.com
And remember, you’ll soon be able to file a complaint.
Since this discussion has deviated a fair bit from the original post, I’ll go ahead and give y’all a chance to get back on track, but do think about what you’re posting.
Same thing happened to me. My GPT “Sprite me Baby” just creates sprites in multiple views for game assets.
No reason at all. 1k+ conversations, did a ton of promotion and all that work just thrown down the drain. Someone said it’s because I used the word baby.
That’s fine if we can’t use that word. But come on let us know if certain words are not allowed. So angry I’m shaking. All this work for nothing. They need to unlaunch the store hire and some support that will actually do something, then relaunch when they get it together.
Your GPT is back available on the store.
OpenAI 1 - other platforms 0
@fabrizio.salmi, Thank you for the great news!!! I want to say thanks to Openai for the fast resolution of the situation!!
Name of a servise, site or what ever is never a copyright violance.
Touching content can be, though.
This is incorrect.
Brand names are often protected and especially using someone else’s brand to promote one’s own services is not allowed in many jurisdictions.
Apple, OpenAI, Microsoft, X.
You are very wellcome to raise copyright case. I can use same brand names in headers and descriptions how and when I want.
You are mixing different cases. Company, brand and product names are protected in similar cases. I can’t create a phone named Apple or iPhone. I can’t create a video streaming service named Youtube.
But I can create a streaming service and describe it ”similar to Youtube and you get even automatic subs using our digital genius like it would be Chat GPT by OpenAI”.
Do you see the difference?
This is exactly what I said.
I just put it into the context of incorporating a brand name into one’s own Custom GPT and subsequently getting it pulled from the store.
Thanks for confirming that we have the same understanding.
Before this gets too confusing, I’d like to add that copyright law can vary from country to country, so some statements might be true in some places and not in others.
Statements like this are a great example:
This statement might be completely allowed in some countries, while completely banned in others, where I live this is “brand misappropriation” and will end you in court, while this statement wouldn’t:
similar to other leading video platforms, and you get even automatic subs using our digital genius, a state of the art AI
If this isn’t complicated enough yet, I’d like to add that you (and OpenAI) will have to comply with the rules of every single country you operate in
I was referring to this one to be honest:
Technically, protected by trademark not copyright, but protected nevertheless.
I think the recent spat of bannings is most likely because of copyright though.
My completely uninformed, wild speculation is that the “Video Summarizer” ingests the full YouTube video transcript which is protected by copyright, chats with ChatGPT and, by extension, GPTs are used for later training and fine-tuning, ergo problem.
I think it’s the same issue with the WebGPT GPT ingesting full webpages.
But again, wild speculation at this point.
Did you receive any further communication from OpenAI which might shed light on the chain of events which led to the removal (and later to the restoration) of your GPT which might be informative or useful to other GPT builders who encounter a similar situation?
"Did you receive any further communication from OpenAI which might shed light on the chain of events which led to the removal (and later to the restoration) of your GPT which might be informative or useful to other GPT builders who encounter a similar situation?
"
No, I did not.