# My credits expired in less than a month, AND I didn't get any extension to use GPT-4, which I just got invited to try

**URL:** <https://community.openai.com/t/my-credits-expired-in-less-than-a-month-and-i-didnt-get-any-extension-to-use-gpt-4-which-i-just-got-invited-to-try/141673>\
**Category:** API\
**Created:** [April 5, 2023, 4:25am UTC](https://community.openai.com/t/my-credits-expired-in-less-than-a-month-and-i-didnt-get-any-extension-to-use-gpt-4-which-i-just-got-invited-to-try/141673 "2023-04-05T04:25:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![kglynn](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/kglynn/32/65602_2.png) [@kglynn](https://community.openai.com/u/kglynn)\
**Post date:** [April 5, 2023, 4:25am UTC](https://community.openai.com/t/my-credits-expired-in-less-than-a-month-and-i-didnt-get-any-extension-to-use-gpt-4-which-i-just-got-invited-to-try/141673/1 "2023-04-05T04:25:06Z")

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I just signed up for an account a couple of weeks ago and have only utilized $0.12 out of $18.00 credit.

Today I was told it expired.

Moreover, I was on the waiting list for gpt-4 and just received access exactly 1 week ago.

How can I get my credits reactivated???

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**Author:** ![ignaciohernandezlop](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/ignaciohernandezlop/32/71538_2.png) [@ignaciohernandezlop](https://community.openai.com/u/ignaciohernandezlop)\
**Post date:** [April 12, 2023, 10:39pm UTC](https://community.openai.com/t/my-credits-expired-in-less-than-a-month-and-i-didnt-get-any-extension-to-use-gpt-4-which-i-just-got-invited-to-try/141673/2 "2023-04-12T22:39:10Z")

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Did you solve this? I’m facing the same issue 😕

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**Author:** ![sophtew](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/sophtew/32/258978_2.png) [@sophtew](https://community.openai.com/u/sophtew)\
**Post date:** [April 1, 2024, 8:32am UTC](https://community.openai.com/t/my-credits-expired-in-less-than-a-month-and-i-didnt-get-any-extension-to-use-gpt-4-which-i-just-got-invited-to-try/141673/3 "2024-04-01T08:32:54Z")

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Same here… _Not as open as it says… Or it’s just 😈_  
You know… Making you test POWER and taking it away

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**Author:** ![Foxalabs](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/foxalabs/32/738355_2.png) [@Foxalabs](https://community.openai.com/u/Foxalabs)\
**Post date:** [April 1, 2024, 8:39am UTC](https://community.openai.com/t/my-credits-expired-in-less-than-a-month-and-i-didnt-get-any-extension-to-use-gpt-4-which-i-just-got-invited-to-try/141673/4 "2024-04-01T08:39:51Z")

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Hi all,

The members and leadership team on the developer forum do not have access to accounts or the payment systems.

If you have paid for credits to the API, and those payments were from a valid CC/DC from a valid bank in a supported country, then they should last 12 months from my understanding. If that has not happened then you need to contact [help.openai.com](http://help.openai.com) and use the support bot in the bottom right corner to give details of your issue. If you cannot find the correct option, select payments and billing and the select “other” for all other options until you can enter a message.