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We haave a chatbot that works on a custom knowledge base. It uses embeddings and vector database as a core.

Model: gpt3.5-turbo

Issue: While conversing with the chatbot OpenAI stops responding and it freezes the conversation.
Please suggest a possible solution for the same.

Thanks

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The root of the problem could have countless causes. A few pointers.

  • put in a time.sleep(.5) so the client connection is not rapidly called in succession.
  • use a timeout watchdog so that a non-response throws an error and can be retried. This is better with streaming and a timer that can be reset by every chunk.
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Thanks for the response.
Let me try this out and check.