Hello OpenAI team,
I have been experiencing several major issues with ChatGPT across multiple platforms (PC & mobile) for the past weeks. I have conducted a thorough investigation over 4 days and identified persistent, reproducible bugs, including:
Memory corruption: Deleted memory entries reappear, and duplicate entries persist.
Infinite text loops: ChatGPT sometimes generates endless letter repetitions (“ÉÉÉÉÉÉÉ”, “
”), causing the conversation to freeze.
Synchronization issues: Conversations disappear from the mobile app after logging out but remain visible on Chrome.
Voice synthesis errors: Words are skipped, mispronounced, or distorted when read aloud.
Model switching issue: After switching to GPT-4, ChatGPT freezes and reverts to GPT-4o, locking other models (grayed out).
Progressive slowdown before crash: ChatGPT slows down significantly before eventually freezing or entering an infinite loop.
I have a very detailed report with screenshots and videos.
Where can I send this full report so it can be reviewed properly?
Thanks in advance for your help.
Best regards,
Anthony