Lost GPT-4 access on important conversation after plus payment did not go through

My payment did not go through for GPT plus and my conversations automatically switched to GPT-3.5 model. Now I have payed for plus again but my conversations have remained on the old GPT-3.5 model and cannot change it. Can someone please help me get it back to GPT-4?



@Adolfo.999 Were you able to regain your GPT-4 access? :crossed_fingers: