# Load failed error when trying to analyze uploaded PDF files

**URL:** <https://community.openai.com/t/load-failed-error-when-trying-to-analyze-uploaded-pdf-files/675297>\
**Category:** ChatGPT\
**Tags:** gpt-4, chatgpt-problem, chatgpt-error\
**Created:** [March 10, 2024, 5:48am UTC](https://community.openai.com/t/load-failed-error-when-trying-to-analyze-uploaded-pdf-files/675297 "2024-03-10T05:48:52Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![TomHsiung](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/tomhsiung/32/329725_2.png) [@TomHsiung](https://community.openai.com/u/TomHsiung)\
**Post date:** [March 10, 2024, 5:48am UTC](https://community.openai.com/t/load-failed-error-when-trying-to-analyze-uploaded-pdf-files/675297/1 "2024-03-10T05:48:52Z")

</div>

These couple of days, chatGPT-4 failed every time when I asked it to summarize and analyze a research paper (see screenshot below). I don’t know how to fix this issue and all of the openAI service status are normal.

 ![Screenshot 2024-03-10 at 12.58.18 PM](https://us1.discourse-cdn.com/openai1/original/4X/4/6/d/46d16f9df4f5ef9303f33d7b7ef5b451ceb8dfa9.png)