# Links Created by ChatGPT Do Not Work **URL:** \ **Category:** ChatGPT\ **Tags:** gpt-4, chatgpt\ **Created:** [November 15, 2023, 9:25pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664 "2023-11-15T21:25:41Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![GregBoBeg](https://avatars.discourse-cdn.com/v4/letter/g/e9a140/32.png) [@GregBoBeg](https://community.openai.com/u/GregBoBeg)\ **Post date:** [November 15, 2023, 9:25pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/1 "2023-11-15T21:25:41Z")
Model: ChatGPT 4 Turbo When I ask ChatGPT to extract an image from a PDF file, it does it and then provides me a link to that image. However, when I click on the link, I get the following error: “Failed to get upload status for /mnt/data/extracted\_image\_1.png”. Does anyone know how to get to this file? I get the same error whenever I ask ChatGPT to create a Word doc… it gives me a link, and I get the same error when I click on it. Any guidance is appreciated. Thanks in advance! ---
**Author:** ![d.montero](https://avatars.discourse-cdn.com/v4/letter/d/e8c25b/32.png) [@d.montero](https://community.openai.com/u/d.montero)\ **Post date:** [November 21, 2023, 9:58am UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/2 "2023-11-21T09:58:36Z")
I’m getting the same error with a PowerPoint download link. Did you find the cause or a solution to this problem? ---
**Author:** ![kedia.bipin](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/kedia.bipin/32/448935_2.png) [@kedia.bipin](https://community.openai.com/u/kedia.bipin)\ **Post date:** [December 27, 2023, 12:31am UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/3 "2023-12-27T00:31:07Z")
I am facing the same issue while creating PDFs. ---
**Author:** ![kr8833](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/kr8833/32/148612_2.png) [@kr8833](https://community.openai.com/u/kr8833)\ **Post date:** [January 9, 2024, 1:37pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/4 "2024-01-09T13:37:30Z")
I have the same issue trying to download a spreadsheet ---
**Author:** ![build1914](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/build1914/32/37487_2.png) [@build1914](https://community.openai.com/u/build1914)\ **Post date:** [February 12, 2024, 9:36pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/5 "2024-02-12T21:36:12Z")
I have the same issue trying to download a file that GPT creates ---
**Author:** ![markpuchalaii](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/markpuchalaii/32/305536_2.png) [@markpuchalaii](https://community.openai.com/u/markpuchalaii)\ **Post date:** [February 14, 2024, 12:31am UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/6 "2024-02-14T00:31:21Z")
Same issue, here. Is there some secondary site we can check or is it just not making the files it claims to be making? ---
**Author:** ![JeffDaCoffeeGuy](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/jeffdacoffeeguy/32/317075_2.png) [@JeffDaCoffeeGuy](https://community.openai.com/u/JeffDaCoffeeGuy)\ **Post date:** [February 24, 2024, 11:24am UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/7 "2024-02-24T11:24:47Z")
Same here, following this thread for the solution. ---
**Author:** ![Definitiv](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/definitiv/32/448882_2.png) [@Definitiv](https://community.openai.com/u/Definitiv)\ **Post date:** [March 23, 2024, 12:00pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/8 "2024-03-23T12:00:19Z")
Hi, I have the same problem. Do any of you know what is causing this problem and how to solve it? Thanks a lot! ---
**Author:** ![nicolas10](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/nicolas10/32/350910_2.png) [@nicolas10](https://community.openai.com/u/nicolas10)\ **Post date:** [April 18, 2024, 1:02pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/9 "2024-04-18T13:02:57Z")
I have the same issue… is there any way to download these files? ---
**Author:** ![BaRe](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@BaRe](https://community.openai.com/u/BaRe)\ **Post date:** [April 25, 2024, 12:19pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/10 "2024-04-25T12:19:37Z")
I’m having the same issue. I have tried troubleshooting both with ChatGPT in chat, editing my python code to troubleshoot both file upload and file download errors and chatting with OpenAI support. When I sent the error message to support, I stopped getting a response. It seems like this is s systemic problem and OpenAI has not figured out a solution. I’ve even run prompts and scripts to check the temporary /mnt/data folder on the VM and it shows as empty, so I don’t know if the issue is the file is not getting uploaded at all, if it is being immediately deleted instead of after the thread has gone stale, or if it is a download issue. Has anyone had any luck with a work around that doesn’t involve creating an email service to deliver the files such as STMP? I’d rather not make what should have been a simple program super complicated. ---
**Author:** ![BaRe](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@BaRe](https://community.openai.com/u/BaRe)\ **Post date:** [April 25, 2024, 12:21pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/11 "2024-04-25T12:21:23Z")
Sorry. Typo. I meant SMTP obviously ---
**Author:** ![vwmsjoseph](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/vwmsjoseph/32/146279_2.png) [@vwmsjoseph](https://community.openai.com/u/vwmsjoseph)\ **Post date:** [May 19, 2024, 2:24pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/12 "2024-05-19T14:24:49Z")
I am Having a Similar issue. ---
**Author:** ![mazeneldeeb9](https://avatars.discourse-cdn.com/v4/letter/m/58f4c7/32.png) [@mazeneldeeb9](https://community.openai.com/u/mazeneldeeb9)\ **Post date:** [May 21, 2024, 11:05am UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/13 "2024-05-21T11:05:41Z")
Same, Following for a solution ---
**Author:** ![grandell1234](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/grandell1234/32/286916_2.png) [@grandell1234](https://community.openai.com/u/grandell1234)\ **Post date:** [May 21, 2024, 2:47pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/14 "2024-05-21T14:47:56Z")
ChatGPT sometimes [hallucinates](https://en.wikipedia.org/wiki/Hallucination_(artificial_intelligence)); this is more likely when you are using GPT-3.5, which does not have access to up-to-date information. This leads to it giving you links that no longer exist or have never existed. ---
**Author:** ![grandell1234](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/grandell1234/32/286916_2.png) [@grandell1234](https://community.openai.com/u/grandell1234)\ **Post date:** [May 21, 2024, 2:48pm UTC](https://community.openai.com/t/links-created-by-chatgpt-do-not-work/505664/15 "2024-05-21T14:48:00Z")
Closed on May 21, 2024, 2:48pm UTC