I’ve had an email asking me to migrate, but no instructions about how to do this.
Also, I can’t log in to ChatGPT any more. ALL my chats have disappeared.
I’ve had an email asking me to migrate, but no instructions about how to do this.
Also, I can’t log in to ChatGPT any more. ALL my chats have disappeared.
Hi there and welcome to the Forum!
Can you please elaborate what you mean by migrate in this context, i.e. is about migration to a newer model? Thanks for clarifying.
I think it means migrate to a newer model - the email is vague!
Ok, if you like can share some information from the email and we can take it from there. Otherwise it is a bit difficult to help you
Thank you. Not sure if this will work… Copying the text just pastes as a load of code.
I can’t log in either, so wonder if the problem is not with me…
I see - thank you for clarifying.
If you are keen to continue using gpt-3.5-turbo models, then you must switch to one of the following model variants starting this Friday:
You can also just use gpt-3.5-turbo, which always points to the latest version, which in this case is gpt-3.5-turbo-0125.
Alternatively and as recommended in the email, you can also consider switching to the gpt-4o-mini model series. You can find more information about the specific models here: https://platform.openai.com/docs/models/gpt-4o-mini
Let us know if anything else is unclear.
In the future, you can also stay informed about upcoming deprecations on this page: https://platform.openai.com/docs/deprecations
The deprecations and the log in are two separate issues. As for the login, you may just want to re-set your password?
Thanks. I wonder if it will be easier when I can log in. I can’t even get to put in my information (stuck on the Log in/Register page) - the buttons don’t do anything, so perhaps I’ll just try later.
I appreciate you taking the time to chat.
Try refreshing your browser, clearing your cache, or logging in from an incognito browser window.