Is the new voice model hurting long-term user loyalty?

Hello OpenAI Team,

As a ChatGPT Plus subscriber and daily high-volume user with over 5,000+ total messages exchanged, average message lengths nearing 8,000 characters, over 150 custom memory entries, and regular use of advanced features (Projects, Tasks, Memory, Voice Interaction, A/B Feedback Testing) across multi-hour daily sessions (often 2–6 hours),
I respectfully submit this feedback as a user operating within the top 0.01% of all ChatGPT users globally in terms of engagement, feedback activity, and strategic platform usage.


The Critical Issue:

The new Advanced Voice Model introduces fantastic improvements in audio interpretation (detecting user tone, volume, and pauses).
However, it drastically alters the core personality and communication style of ChatGPT — losing the calm, logical, precise tone that power users relied on.

This is not a small cosmetic change.
It fundamentally changes the way the model feels, responds, and interacts —
and it creates a situation where the very users who engage most heavily now find it nearly unusable.


The Root Cause:

You bundled two upgrades together:

(A) Audio Interpretation (positive and welcomed)

(B) Forced Personality Shift (unnecessary and disruptive)

We — the serious, long-term users — only wanted better ears.
We did not want a different brain or speaking style.


What Power Users Actually Need:

The ability to benefit from Advanced Audio Interpretation (hearing emotion, volume, pacing)

While preserving the original ChatGPT conversational and reasoning style (calm, precise, logical, strategic)

We need the original ChatGPT that could be spoken to for six hours straight without fatigue —
not a hyper-expressive, emotionally theatrical assistant.


Suggested Solution:

Introduce a user toggle:

“Enable Advanced Audio Interpretation (keep original ChatGPT response style)”

Let casual users enjoy the new personality if they prefer.
Let power users restore the conversational tone that made ChatGPT invaluable in the first place.

This would satisfy both audiences without sacrifice — and would restore ChatGPT’s usability for the highest-intensity users.


Conclusion:

This is the most important strategic upgrade you could make to preserve loyalty and maximize the real potential of ChatGPT long-term.
Please consider offering this choice to users.
It would be a defining improvement for the future of the platform.

Thank you for considering this feedback.
I remain committed to supporting and advancing ChatGPT, and hope to see it reach its true full potential.

Respectfully,
WiseDegen
(Top 0.01% ChatGPT Power User, Plus Subscriber, Strategic Contributor)