Assume that we have achieved the following chat using prompt engineering and fine tuning.
ASSISTANT: We are accepting reservations for visits to our store. Could you tell me the date and time and number of people? (Status: Greetings)
USER: At 6pm on October 18th, there are 3 people.
ASSISTANT: Your reservation has been accepted. We will inform you later in the chat box, so please wait for a moment. (Status: Booking confirmation)
USER: got it.
SYSTEM:
▼Location
O'Shields Cafe
▼Date and time
October 18th, 6pm
▼Number of people
3 people
(Status: Send reservation details)
Conversation flow alone is not enough to obtain a status like the one above, so there is no trigger for the system to send a message. Is there a way to give a status to the conversation flow or get a trigger that causes the system to send a message?