Assume that we have achieved the following chat using prompt engineering and fine tuning.
ASSISTANT: We are accepting reservations for visits to our store. Could you tell me the date and time and number of people? (Status: Greetings) USER: At 6pm on October 18th, there are 3 people. ASSISTANT: Your reservation has been accepted. We will inform you later in the chat box, so please wait for a moment. (Status: Booking confirmation) USER: got it. SYSTEM: ▼Location O'Shields Cafe ▼Date and time October 18th, 6pm ▼Number of people 3 people (Status: Send reservation details)
Conversation flow alone is not enough to obtain a status like the one above, so there is no trigger for the system to send a message. Is there a way to give a status to the conversation flow or get a trigger that causes the system to send a message?