Hi, i bought some credits in openai api platforms but i can’t spend any cent since yesterday because i use all my month limit and that is’nt true. I was thinking to the problem maybe are my new account but i no have any notice about this
Seems like you’re being limited do to your tier. You can request an increase if your spend is where it needs to be to go to the next tier.
Yep, that was a mistake. I decreased the limit but then increased it again. I’m very frustrated. I’ve tried almost everything.
Here’s other example. I’m tier 1 then give me more than the free tier. Regardless of the model I use, if my queries just consume a few tokens (>1000)
I was able to solve it! The problem was that I hadn’t read the terms and conditions… The way I acquired the credits was through a non-bank prepaid card, and despite the payment being processed, I couldn’t use the credits for that reason… The good news is that now that I’ve loaded credit using the correct payment method, I can use my tokens. The issue now is that I don’t know if I can use all of my tokens or only those I purchased correctly.