Insufficient quota (despite having credits left and being far below the limit)

[foobarx]

I’m also having this issue.

[aleksa.mitic5859]

Same issue here if customer support can handle this that would be awesome!

[kayayalcin]

Same issue! Did you get it resolved?

[abhishek.shivakumar]

Still seems like it’s an issue

[admin.cdlive]

i have like 8.5 $ credit it worked for me and now i have this error
{‘message’: ‘You exceeded your current quota, please check your plan and billing
details. For more information on this error, read the docs:
https://platform.openai.com/docs/guides/error-codes/api-errors.’,
‘type’: ‘insufficient_quota’, ‘param’: None,
‘code’: ‘insufficient_quota’}}",
“success”: false

[Foxalabs]

As a quick test can you create a new API key and try that, also check that any credit you have is still active, i.e. was this part of the free credits when you start an account, or is this credit you have added via a card?

[jochenschultz]

Also keep in mind that OpenAI ripps you off when you don’t spend your credits - the ones you paid for - within a year.
They just delete them then.
So be careful not to add too much.