Inconsistent File Access in Assistant API

I am having a similar experience. Using ‘retrieval’ a 5 pages pdf file is provided to the assistant. I use both the API and playground to interact with the resulting assistant. Behaviour is inconsistent:

  • sometimes I get the right answer immediately (and then it is like magic :slight_smile: )
  • sometimes I get a wrong answer and I tell the assistant to check again and the 2nd or 3rd time I get the right answer. (“Sorry I was not providing the right answer. I will check again…”)
  • sometimes it just keeps saying that the requested answer is not available in the provided document(s), while it clearly is.

The inconsistency that I see is making the assistant unreliable, hence useless. I am talking about 50% errors, not just the last 5%.

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