Same. It looks very similar to Chatgpt. I paid 3-month membership without thinking twice…Today I went to Chatgpt’s official website and found out I didn’t pay anything to open AI. Then I soon found out I got scammed by this company (“chatbot”). Can open AI legal team sue this? At least they can make their website less like the actual Chatgpt…this is so deceiving.
I messed their website also with Official OpenAI ChatGPT.
I have asked for refund.
They are advertising PRO version having “No limits”. For me as a ChatGPT newbie it took one day to realize that this PRO version doesn’t offer anything special compared to free version and I’m not logged in to OpenAI ChatGPT.
Hopefully OpenAI legal team could help in this matter and prevent other users to subsrice this scam!!!
ohh man… I wont say I got scammed I was in a rush and didn’t notice carefully what I am purchasing.
Sangram From India.
Here’s what I did to get my money back:
Firstly, I reached out to Paddle - the 3rd party sales partner that chatbotapp.ai uses to get your cash
You should see thier website - paddle. net - at the bottom of the invoice you receive from chatbotapp.ai
Here’s the kicker - once you get on the paddle landing page, the chatbotapp.ai purchase comes up as free even though you paid for it - I suspect they did this intentionally to make getting a refund harder
Use this to your advantage. It’s blatant deception and I suspect it’s the biggest reason I got my refund
You should see A get help button at the bottom of the landing page.
Press get help, and ask the ai helper to speak to a human representative. you should get an email from a Paddle support member
Here’s how I handled the exchange:
I pointed out the deception with this email"
This seller is a scammer. Your platform shows that I paid them 0.00, yet 120 BBD has been taken from my account. I refuse to continue this conversation with them copied. I demand an
immediate refund.
After a few days without a reply, I put my foot down with this email:
Dear Paddle team,
I am following up on my refund request from 7
days ago, which remains unresolved. I am
frustrated by the lack of response and the delay in
processing this refund.
Please confirm that the refund has been
processed and provide a timeline for when I can
expect the funds to be returned to my account. If
this issue is not resolved by the end of this week, I
will have no choice but to escalate the matter.
I expect a prompt resolution.
Sincerely,
Secondly, I sent this email to Chatbotapp.ai directly
Dear Chatbot App Team
I am writing to express my deep dissatisfaction with the premium service I purchased through your platform, which was misleadingly advertised under the guise of being powered by top-tier
Al models such as GPT-4, Gemini, and Claude. The reality is that your application is nothing more than a pale imitation, failing to deliver on the promises made.
To make matters worse, the chat history summaries have been consistently generated in the wrong language, despite my repeated attempts to rectify this issue. This is not only frustrating
but also unprofessional, leading to a string of interactions that were largely spent trying to correct this problem. Such a fundamental flaw in your service is unacceptable and falls well below
any reasonable standard of quality.
Moreover, I am alarmed by the deceptive practices surrounding the payment for this service. Despite being charged $60 USD, the purchase summary on Paddle, the payment platform you
use, falsely indicates that $0 was spent. This blatant inconsistency is not only misleading but raises serious concerns about the legitimacy of your operations.
Given these issues, I am left with no choice but to demand an immediate refund of the full amount paid. If this refund is not processed promptly, I will be forced to escalate this matter to the
appropriate consumer protection authorities and take further action as necessary.
I expect a swift resolution to this matter. Should you require any further information from my end, do not hesitate to contact me.
Sincerely,
If needed, I strongly recommend you copy this email into Chatgpt and adjust the prompts to suit any other specific issues and problems you had with the service that further outline deception, malpractice or sub standard quality - I used one of the emails from this thread in a similar way to make my email
Best of luck to you all!