I think that openai has banned my hosting api

i made a support bot for my e-shop
yesterday my script stopped connecting to api
only by twisting a mobile proxy to it everything worked again

i want to ask you, is it normal? i am small business and i want use your api and i want to pay for it.
of course i use hosting ip to connect to your api

Hi and welcome to the forum.

Needing to use a mobile proxy does not sound normal.

I use the API with a paid subscription and mostly it works. Even before I paid for the subscription it worked well.
Sometimes I get HTTP errors in the 500 range when the service is overloaded. But other than that it works fine.

Do you have any error messages you can share?

i have connection timeout :frowning:

it works now :slight_smile: