I no longer have access to my paid subscription company

Hello community,

I bought the enterprise service on 14 February 2025, and the chat gpt entreprise services were working until the middle of last week. Then I discovered that I was no longer working on my company space.

Support is not responding, has anyone encountered this problem before? How did you solve it?

“Support is not responding,” is incomplete - what’s the time frame?

For me, support response was much slower than I hoped but eventually effective. Can't fix this error. "Welcome back Something went wrong while getting your SSO info" - #53 by Sprazzle

Keep the window open and check back in 24hr (weekdays?)… I requested email notification but they didn’t respond to that aspect. Webchat seems to be the only tool available.