I get insufficient_quota error even though I got enough balance available

API Bugs
1 
{
    "message": "You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.",
    "type": "insufficient_quota",
    "param": null,
    "code": "insufficient_quota"
}

I have got $100 credit on my account.
But when I try to play in playground or when I try to use api keys I created, the same error occurred.

Any help or support would be highly appreciated.
Thanks

1 Like
2

I’m facing the exact same issue since I created my new account last Monday. Despite having sufficient balance ($100 in credit), both the Playground and API continue to trigger the “insufficient_quota” error, rendering the account unusable.

My company has an urgent need to get the API operational as soon as possible, and this delay is now directly impacting our ability to progress on critical projects. Given how straightforward this issue seems, whether it’s a balance misalignment or an account setting, it should be something that can be quickly resolved if given the proper priority.

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