I’ve tried for several weeks to upload files to ChatGPT and cannot. I’ve tried every file type (pdf, txt, jpg, png, doc, etc) and nothing works. The file size is not an issue as some of the png files were less than 5kb. I tried creating a custom GPT and the same issue.
However, I am able to upload files when using my mobile device. I tried OpenAI help and they gave me a list of things to try which I’ve already tried numerous times and then ghosted me.
I am at a standstill with my project until this is resolved. Any insight would be helpful.