# I added $40 in my open ai account but now it's gone

**URL:** <https://community.openai.com/t/i-added-40-in-my-open-ai-account-but-now-its-gone/1242377>\
**Category:** API\
**Created:** [April 25, 2025, 7:54pm UTC](https://community.openai.com/t/i-added-40-in-my-open-ai-account-but-now-its-gone/1242377 "2025-04-25T19:54:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![hamzablogger](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/hamzablogger/32/11796_2.png) [@hamzablogger](https://community.openai.com/u/hamzablogger)\
**Post date:** [April 25, 2025, 7:54pm UTC](https://community.openai.com/t/i-added-40-in-my-open-ai-account-but-now-its-gone/1242377/1 "2025-04-25T19:54:46Z")

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Hi, I added $40 in my open ai account to use the API. I hardly spent $2 and now it’s saying I have zero balance and also my API is gone. Anyone faced this issue?

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**Author:** ![polepole](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/polepole/32/740575_2.png) [@polepole](https://community.openai.com/u/polepole)\
**Post date:** [April 25, 2025, 10:36pm UTC](https://community.openai.com/t/i-added-40-in-my-open-ai-account-but-now-its-gone/1242377/2 "2025-04-25T22:36:54Z")

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Hi, welcome to the community!

Yes, because credits have a expire date.  
Generally a year. But, if you get funds, probably 3 or 4 months.

 ![polepole-image](https://us1.discourse-cdn.com/openai1/original/4X/c/b/4/cb4a9d0fe239af231cddcf03de0e73662b749e74.png)

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**Author:** ![Gh0sttDev](https://avatars.discourse-cdn.com/v4/letter/g/8797f3/32.png) [@Gh0sttDev](https://community.openai.com/u/Gh0sttDev)\
**Post date:** [May 5, 2026, 11:41am UTC](https://community.openai.com/t/i-added-40-in-my-open-ai-account-but-now-its-gone/1242377/3 "2026-05-05T11:41:04Z")

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I had the same. This is thievery! Can you imagine the bank telling you your money expired! I want a refund or my tokens reactivated!

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**Author:** ![merefield](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/merefield/32/14812_2.png) [@merefield](https://community.openai.com/u/merefield)\
**Post date:** [May 5, 2026, 12:17pm UTC](https://community.openai.com/t/i-added-40-in-my-open-ai-account-but-now-its-gone/1242377/4 "2026-05-05T12:17:10Z")

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This is normal industry practice. Some SaaS only give you a set number of credits for a month and then they expire.

Consider only adding what you imminently intend to use and use the auto-top-up facility instead.

You can always drop an email to [support@openai.com](mailto:support@openai.com) and try your luck.

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**Author:** ![Mark\_G](https://avatars.discourse-cdn.com/v4/letter/m/e8c25b/32.png) [@Mark\_G](https://community.openai.com/u/Mark_G)\
**Post date:** [May 27, 2026, 4:54pm UTC](https://community.openai.com/t/i-added-40-in-my-open-ai-account-but-now-its-gone/1242377/5 "2026-05-27T16:54:10Z")

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