Hi everyone,
Hi everyone,
I’m trying to understand how to actually reach an OpenAI support agent.
I’m a ChatGPT Plus subscriber. I reported a Codex Desktop issue through the Help Center support chat and through Codex feedback. I received a Feedback ID and have followed up several times, including by email, but after more than a week I still have no meaningful response.
In the end, I had to investigate and fix the consequences of the Codex application problem myself, using part of my own limited Codex usage in the process.
Has anyone here experienced something similar?