I wholly agree. I am constantly saying that it’s more resources to produce a bad response 20 times than a good response once.
Truthfully, I think their approach sucks. If it were me, I’d queue responses and lower rate limits before I’d diminish the model. It looks really good for a company’s product when “It’s in such demand that we have to put a wait time on your responses” rather than fluctuating bursts all over every media outlet about how bad ChatGPT sucks this week. If I had a choice of I type my prompt and wait 30 seconds for a good response or I get an immediate garbage response I’ll regenerate 5 times, adjust my prompt 5 times, and devolve into a rage monster verbally abusing the AI because of how infuriatingly stupid it is… heck, make it a minute or two, I’ll wait.
So I’m right there with ya, I hate it, I think it’s a horrible business strategy, and it makes the model feel too unstable to trust it for regular implementation.
Though I’m sorry, I think that “enterprise first” ship sailed with Microsoft. Their engagement (or complete lack of) with their own customer base and how they blatantly ignore any participation requests from people who don’t represent multi-million/billion dollar companies speaks volumes here. I don’t think OpenAI keeps ChatGPT Free or Plus around because of profit or even that they give the remotest crap about us anymore, I think ChatGPT Free/Plus keep them relevant, talked about, and in the headlines with things they can use to sell to corporate clients.
As far as the Claude issue, it’s a known issue, it’s actually been happening for a long time, but they didn’t give a crap before. Now after Claude 3, they even have community leaders reaching out in discussions on places like Reddit letting people know they are aware and working on the issue. Meanwhile, more and more Reddit threads pop-up about it every day with no shortage of people saying they are having the same problem.
I can’t tell you specifically where the screw-up was, but I’m guessing it’s something to prevent abuse and it’s probably something stupid like cookies or trackers or add services doing it. All I know is I never got a single prompt in, I got banned logging into that little app that they pop up to try when you surf the site on mobile. Being 2 hours away and never using a proxy, there’s a zero percent chance that I am from a restricted area or that my IP showed up as one. The same device I logged in from Chrome is the one I downloaded the app and was banned on. So it’s not a small issue, that’s pretty serious. I never even got to interact with the AI model.
You can search, just do a keyword search for like Claude Banned, you’ll see it’s more common than any company should have with their level of funding. I knew when it happened to me that there was no special circumstances to justify it, so it had to be widespread… and it is… they’re just a garbage company that doesn’t care, because like OpenAI, most of their money comes from investors, not people using their service the way we do.