So I run a DTx bot that I cant quite say is therapy legally, I mean it also isn’t therapy because therapy is based on a relationship between two people but I digress…
I run an emotional reflection bot that helps people clarify their emotions get through their day etc…
So to answer your question “How do you be transparent about it”
That is up to you - what I did was I found the average tokenage per message, and set my rate at 100% that. So my tokenage is .06 / 1000 - you’ll notice this is the same price as gpt4 bot tokens. This is because the average of your tokens is always going to lean toward .03 / 1000 because prompt tokens compound - bot tokens are almost non existent at the end of the day.
I also found that after I had a 20 message chat - so really 10 messages each, that I would find significant relief by that point
So I simply made a calculator that would show people if you pay X amount of dollars (this is the variable they put in) - for example (making it up)for 6 dollars you can have 10 20-message chats in a month.
It takes maybe 20-30 minutes to have that long of a chat depending on if you’re really using it and sharing and looking for clarity.
The idea is try to be as transparent as possible about tokenage, but also - the consumer has no idea what a token is (and lets be real, do we even?) so explaining things to them in other metrics makes sense to them. But then leaving the burden onto them. A lot of people will have a bill they don’t want to pay at the end of the month but thats just the growing pains, theyll realize its an expensive service and taper their usage or unsubscribe, but thats just the nature of SaaS (assuming you’re running a SaaS business)