My employees are encountering the following error when they try to use the access key I provided: ‘An error occurred: The model chatgpt-4o-latest does not exist or you do not have access to it.’ I have already invited them to join this organization project, but they are still unable to access the key for their project.
How could I give them proper access?
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Make sure you have each of the following (assuming you are using the new project-based API keys):
- Project API key
- Project ID
- Organization ID
Some other considerations:
Check the model they are attempting to access is correct, and ensure there isn’t a restriction on which models can be used for that project. (I am assuming that you want them to use the for-research ChatGPT model (as opposed to the standard API offerings), but just in case, note that gpt-4o and chatgpt-4o-latest are different).
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