Hello. I purchased a premium membership, but ChatGPT is currently performing worse! I want a refund, but there is no official contact or application form available. The problem is: After purchasing ChatGPT premium, it turned into a basic chatbot. The free version was much more comprehensive. For example, I upload a photo, and it refuses to guess the objects, asking me to describe them instead. I ask which language is being spoken on TV, and it gives generic responses, saying it can’t do that. It’s an absolute disaster. I’m deeply regretting spending money on this. Is this a scam? How can I get a refund? Because I didn’t pay for ChatGPT to become worse.
It’s now the 5th day, and the performance hasn’t improved at all. It’s still worse than the free version.