Having trouble with file uploads in MyGPT staying in "update pending" status


I am experiencing an issue with the MyGPT application. For several days, some of the files I upload are not visible to others. When I upload the files, their status remains “update pending,” and when I click “revert,” those files disappear, leaving only a few of the previous files accessible.

To resolve this issue, I have tried the following steps:

  1. Ensuring a stable and strong internet connection.
  2. Checking the file size and format.
  3. Clearing the browser cache and cookies.
  4. Using different browsers (Chrome, Firefox, Edge).
  5. Disabling browser extensions.
  6. Using a different internet network.
  7. Testing with different files.
  8. Updating the MyGPT application and browser.
  9. Using different devices.

Despite these efforts, the problem persists. Please provide guidance on how I can resolve this issue.

Thank you.

Compressed the documents that will help the problem you are facing.