Have Premium and (error=unsupported_country)

ChatGPT
1

As say in topic - paid Premium, and after 2 days cant access chatGPT with error (error=unsupported_country)

2

Are you in it? Or are you using a vpn? Or did you use a vpn to buy the ChatGPT Plus?

3

Using working VPN, but currently living in Kazakhstan, pay Premium with card Kazakhstan bank

4

here’s a list of supported countries

if yours is in it you should be able to use it without any vpn

5

Okay, but how i can stop my subscription?

6

OpenAI staff is very busy and not easy to contact for these types of requests (at this time).

Just send a message to support@openai.com asking to cancel and then contact your credit card company and dispute the charge.

There is nothing wrong with disputing a charge with your credit card company and you will not be “penalized” by OpenAI for disputing this charge.

OpenAI is a good company; but they are very busy because of the exponential growth during the recent media frenzy about ChatGPT.

Others like you @youth_perch.0i have also subscribed via a VPN to find later their access blocked by Clouldfares VPN / proxy detection algorithms.

HTH

:slight_smile:

1 Like
7

Is there any chance I can access my account with Kazakstan IP?
I was very excited when I saw the news about premium subscription for your service and immediately paid for it using my Kazakhstan bank card (where I live at the moment). I was very excited to use your service for self-study of programming.
I’m not don’t want stop using Plus feature :frowning: