Gpt4 API not responding but incurred charges

I am using chatgpt 4 API with wordpress and today tried to generate a article,the chat gpt api is not giving the results running since 10 minutes but two times i have incurred the charges for the request which was not completed.

Welcome to the forum!

Please can you provide the API calling code for your application as that issue is not enough detail to go on, also do you have any system logs, events, prompts, responses, any debugging in your code tracking calls, etc.