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Problem:
- Technically heavy products like dev tools have a problem, in that support personnel cannot answer technical questions. They wait for an engineer to respond which often takes several hours or takes days
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Solution:
- A tool that helps Support personnel by answering deep questions from technical documentation. At par with an engineer’s output.
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Progress
- It was #1 on ShowHN for 10hrs. 92point and 87 comments
- The web app received 7k visitors in 24 hrs, 6K bot interactions
- 200 waitlist signups, and from companies like SaS, Neo4J, ShipHero etc
- 12 people have agreed to pay for the product. All this happened in 36hrs.
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