Gpt plus subscription error

I have been using Chat GPT Plus team subscription. I have already paid for annual charge and have been using it until about a week ago. But when I logged in a few days ago, suddenly the workspace is deactivated. I guess there was a payment issue with credit card due to expiry date. So I changed the payment method.

But it is still not working. Tried to reactivate the workspace, it requires to pay again. I can not even check my subscription or payment history. The help center is not helpful at all. I asked so many times about what happened, they don’t even read it.

Does anyone experience the same thing?

did you find a solution? I have a similar issue…