GPT plus - API not working

I did everything what the article says in the support page, but after more than 10 days I´m still paying the account plus and nothing happend. I don´t know why but my PLUS account dissapear from one day to other.

Order number: sub_1Mw4siC6h1nxGoI3O3RPKIsF
Order date: Apr 12, 2023 7:42:44 AM PDT

Pls help me, thanks in advance

Hello. This is the dev forums. We can’t help.

Please reach out to help.openai.com/ with ChatGPT account problems.

Thanks!

Hello thanks for your reply,

I’m posting everywhere asking for help because I’ve been trying to contact customer support for a while now, but they haven’t responded to my inquiries. To make matters worse, they continue to charge me for my Plus account despite my attempts to resolve the issue.

I’m hoping that by reaching out to different channels, someone will be able to assist me and help me resolve this problem. Thank you for your understanding.

Best regards,