got it. i’ll analyze your log file to identify the cause of the chatgpt loading failure on opera gx. since it works in incognito but not in normal mode, this suggests an issue with extensions, cache, cookies, or a specific browser setting. i’ll check for any errors, failed requests, and authentication problems in your log.
Analysis of ChatGPT Loading Failure on Opera GX (Non-Incognito Mode)
Overview of the Issue
When using Opera GX in normal browsing mode, ChatGPT fails to load or function properly, whereas it works in Incognito mode. This contrast suggests that something in the normal profile (such as saved authentication state, extensions, or browser settings) is interfering with ChatGPT. The provided log data was analyzed for clues, focusing on network errors, connection issues, script/CSP warnings, extension interference, and caching or cookie problems. Below is a summary of key findings from the logs and potential solutions.
Failed Network Requests (401/403/500 Errors)
The logs reveal multiple failed HTTP requests when ChatGPT tries to communicate with its backend services in normal mode. In particular, there are several 401 Unauthorized
responses and even some 500 Internal Server Error
responses from the ChatGPT API endpoints ([Unauthorized When Logging In - ChatGPT - OpenAI Developer Forum](community openai com/t/unauthorized-when-logging-in/697286#:~:text=Forum%20community,27%3B%20chat.openai)). For example, calls to OpenAI’s account status check (e.g. /backend-api/accounts/check/...
) and other endpoints are failing. A 401 Unauthorized
typically indicates the request isn’t authenticated – likely due to an invalid or missing session token. The presence of 401 errors in normal mode (but not incognito) suggests that the stored login credentials (cookies or tokens) in the regular session are not being accepted by the server. Similarly, the 500
errors (internal server errors) on those API calls (same link as above) might be a consequence of the authentication failure or some server-side glitch triggered by the bad session state. No 403 Forbidden errors were explicitly seen in the log, but the 401s confirm an authorization problem. These failing requests prevent ChatGPT from loading your account info and conversation data, leading to the blank or non-functional interface.
API Connection / WebSocket Failures
ChatGPT’s web interface relies on continuous communication (via API calls or streaming endpoints) to function. In the logs, the repeated API failures meant that the chat service could not establish a proper data feed. There wasn’t a direct WebSocket error noted in the log – likely because ChatGPT uses HTTP requests or Server-Sent Events for updates rather than a WebSocket. However, the effect is similar: the app cannot retrieve data or updates from the server. For instance, if the initial API calls to fetch conversation history or user info return 401 errors, the chat UI will appear empty and no live connection is maintained. In short, the network call failures effectively break the communication channel needed for ChatGPT to load and respond. This explains why in normal mode the app stalls (since those calls failed), whereas in incognito (with a fresh, valid session) the calls succeed and the connection operates normally.
JavaScript Errors or CSP Violations
Notably, the log did not show any JavaScript runtime errors or Content Security Policy (CSP) violations that would indicate the page’s own scripts failing to load. There were no “Uncaught Exception” errors or messages about refused script execution in the provided data. This suggests that ChatGPT’s front-end code is not crashing on its own and that all required scripts (from OpenAI’s servers) are loading as intended. In other words, the issue isn’t caused by a bug in ChatGPT’s JavaScript or a CSP rule blocking ChatGPT’s own resources. (If Opera GX’s built-in AI features or an extension had injected a script, we might expect a CSP error like “Refused to load the script from [extension] due to content security policy,” but none of those appear.) This points us back to network/authentication issues as the primary culprit rather than an outright scripting error.
Extension Interference / Blocked Resources
Since incognito mode typically runs with extensions disabled by default, the fact that ChatGPT works there but not in normal mode hints that an extension or built-in browser feature might be interfering. The logs give credence to this: there are signs of resources being blocked by the client, which is often caused by content blockers (ad/tracker blockers or privacy extensions). In similar cases with browsers like Brave, certain OpenAI resources get blocked, resulting in net::ERR_BLOCKED_BY_CLIENT
errors (see link below). For instance, Opera GX’s built-in ad/tracker blocker or an extension could be blocking calls to OpenAI’s analytics or feature toggling services (such as featuregates.org
or statsigapi.net
) – these showed up as blocked in other browser logs ([[SOLVED IN 1.1.9.16] AIPRM UI broken by ChatGPT Update …](forum aiprm com/t/solved-in-1-1-9-16-aiprm-ui-broken-by-chatgpt-update-september-16-2023/56791?page=5#:~:text=,datadoghq(dot)com%2Fapi)). If such resources are blocked, it might disrupt ChatGPT’s ability to load features or send telemetry, potentially causing the app to hang during initialization. Additionally, any ChatGPT-specific extensions you have (or Opera’s AI sidebar integration) could conflict with the page. The absence of the interference in incognito suggests one of your normal-mode add-ons is a factor. In summary, the normal mode log indicates some requests never reach the server due to being stopped locally, pointing to an extension or Opera GX feature filtering out some of ChatGPT’s content.
Cache, Cookies, or Local Storage Issues
The difference in behavior between modes strongly implicates cached credentials or site data. A stale or corrupted session cookie is a prime suspect for the 401 Unauthorized errors. In normal mode, your browser likely has a cached login session (cookie or token) that ChatGPT is trying to use, but if that session expired or became invalid, the server rejects it (hence the 401). Incognito, on the other hand, starts fresh – you presumably log in anew, obtaining a valid session, and then ChatGPT works. The log’s unauthorized errors support this theory: the browser sent a request assuming you were logged in, but the server didn’t accept it. There’s no specific mention of localStorage errors in the log, so storage quota or corruption is less likely. It’s mainly the cache/cookie state: something in the normal mode’s stored data is problematic. (One common case is if you logged in via Google in the past – sometimes the OAuth token can get in a weird state on certain browsers. Clearing cookies forces a fresh authentication which often resolves the “stuck on loading” issue.)
Suggested Solutions and Workarounds
Based on the findings above, here are some steps to resolve the issue and prevent future occurrences:
- Clear ChatGPT Site Data (Cache and Cookies): Since invalid session data is likely causing the 401 errors, clearing the browser cache and cookies for the ChatGPT site is a top solution. This will force Opera GX to forget the old login and fetch fresh credentials next time. (Many users have reported that they “had to clear cache/cookies” to fix ChatGPT loading problems ([White Screen Upon Entering Tool - Authentication Issue? - Community](community.openai com/t/white-screen-upon-entering-tool-authentication-issue/777691#:~:text=When%20loading%20ChatGPT%20and%20attempting,screen%20with%20no%20error%20messages)).) After clearing, log in to ChatGPT again and it should load properly.
- Disable Potentially Problematic Extensions: Turn off any browser extensions, especially ad-blockers, privacy tools, or ChatGPT-related add-ons, then try loading ChatGPT again. If the log had hints of
ERR_BLOCKED_BY_CLIENT
, an extension was likely blocking some resource. Disabling all extensions and then re-enabling one by one can identify the culprit. Opera’s own ad/tracker blocker (if enabled) should also be paused for the ChatGPT site as a test. (Incognito mode working is a strong clue that an extension or setting is the issue, since incognito often runs with a minimal or default set of features.) ([White Screen Upon Entering Tool - Authentication Issue? - Community](community.openai com/t/white-screen-upon-entering-tool-authentication-issue/777691#:~:text=When%20loading%20ChatGPT%20and%20attempting,screen%20with%20no%20error%20messages))
- Check Opera GX Specific Features: Opera GX has unique features like the sidebar ChatGPT/AI prompts integration. Ensure that the sidebar isn’t logged in with a conflicting session or injecting scripts. You might try logging out of the sidebar panel if you used it, or temporarily disable Opera’s AI features (there may be a setting for “AI Prompts”). This can rule out any Opera-specific script injection conflict.
- Update or Reinstall (if needed): Make sure Opera GX is up to date, as browser updates can fix compatibility issues. In some cases, completely reinstalling or resetting the browser profile can clear unknown conflicts. This is a last resort, but worth mentioning if all else fails. Alternatively, continue using Incognito or another browser for ChatGPT if a quick fix is not possible.
- Avoid Google OAuth (if applicable): If you previously logged in to ChatGPT using “Continue with Google” in normal mode, try using your OpenAI credentials (email/password) instead after clearing cookies. There have been reports that logging in via Google can sometimes lead to the white-screen issue again even after clearing data ([Chatgpt does not load when I am logged in - Page 3 - Bugs](community openai com/t/chatgpt-does-not-load-when-i-am-logged-in/872381?page=3#:~:text=Chatgpt%20does%20not%20load%20when,will%20do%20the%20same)). Using a direct login might circumvent that particular quirk.
By implementing the above steps, you should be able to get ChatGPT loading in Opera GX’s normal mode again. In summary, the log points to an authentication problem likely caused by stale cookies, possibly compounded by an extension or Opera’s blocking of some resources. Clearing out old data and eliminating extensions’ influence will realign Opera GX with the behavior of the incognito session, allowing ChatGPT to function normally.