7

I was able to get around this by using the GPT builder and uploading the files there.

3 Likes
8

Please provide steps if possible. Cant upload any files too

9

That’s exactly what I’m trying to do. Please elaborate.

10

Just upload the files in GPT builder and send the prompt to analyse and save these documents for reference.

11

Maybe you can try copying and pasting your file to the editor? Does that work?

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@gitclone8 are you talking about in the preview window?

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I was able to work around by uploading the files into the conversation in the left panel under ‘create’. I then asked the GPT builder to treat these files as knoweldge, and the GPT itself was updated; I could verify this by looking at ‘configure’ and seeing that the files are now listed there as ‘knowledge’.

5 Likes
14

Oh beautiful!!! Kudos! Trying that now! Thank you very much!

15

@gitclone8 so even using the create tab to upload them into the configuration tells me upload failed. This might be an OpenAI issue.

1 Like
16

sweet, worked like a charm. thank you for sharing! @ihocking

1 Like
17

Yes. In the left chat. However, there is a bug. Every time you upload some documents, it automatically change the name, description and image of the chat.

18

ive expanded on @ihocking’s idea and changed its display photo by uploading jpeg and similarly to the builder set image uploaded in knowledge as display photo and it worked :ok_hand:

19

@gitclone8 We’re rolling now! It was temporary service issue preventing uploads for a little bit. Workaround works perfectly now!

20

Uploading files on the left conversations also doesn’t work for me!
I can’t upload files via the configuration either! :smiling_face_with_tear:

1 Like
21

chiming in to mention that I’m not able to upload any files outside of photos in the gpt builder. have tried the workaround mentioned, no luck unfortunately!

1 Like
22

Also confirming I’m just running into repeated issues trying to upload a PDF file. It just says unable to upload.

2 Likes
23

I have tried this, same not working right now at all.

24

I am also dealing with the same error. Files I previously uploaded are now erroring as well. I can’t use the Create screen because I still need the file to upload first, and it won’t.

1 Like
25

Yeah, I’m gonna go ahead and say this is an OpenAI issue.
I Inspected the Console when trying to upload and got this error:

error in event handler: TypeError: Cannot read properties of undefined (reading ‘newValue’)
at chrome-extension://hnfanknocfeofbddgcijnmhnfnkdnaad/content.js:2:126472

Ran that through GPT and it said:
The error message you’re seeing indicates that there’s a problem in the code of the Chrome extension or web application you’re using to interact with your Custom GPT model. Specifically, it seems to be related to a TypeError involving an attempt to access the newValue property of an undefined object.

Here are some steps you can take to troubleshoot and potentially resolve the issue:

  1. Check Your Code: Examine the code in your Chrome extension or web application that’s responsible for uploading the file and interacting with your Custom GPT model. Look for any references to newValue and make sure that you are using it correctly.

  2. Console Logs: Insert console.log statements in your code to help you trace the problem. You can log the values of variables and objects to understand what’s happening before the error occurs. This can help pinpoint the source of the error.

  3. Inspect the Stack Trace: The stack trace you provided indicates that the error occurs in content.js at line 2:126472. You should go to this location in your code and examine what’s happening around that line. Look for any variables or objects that should be defined but are not.

  4. Check for Null or Undefined Values: Make sure that any variables or objects you’re trying to access, like newValue, are not null or undefined at the point where you’re trying to access their properties. You may need to add conditionals to handle these cases gracefully.

  5. Update Dependencies: If you’re using any third-party libraries or dependencies in your extension or web application, make sure they are up to date. Outdated dependencies can sometimes lead to compatibility issues.

  6. Debugging Tools: Utilize browser developer tools for debugging. You can set breakpoints in your code, inspect variables, and step through your code to understand its flow and identify the exact location of the error.

  7. Check Extension Permissions: Ensure that your Chrome extension has the necessary permissions to access the file you’re trying to upload and interact with the Custom GPT model.

  8. Check for External Factors: Sometimes errors can be caused by external factors, such as changes in the environment or updates to the browser itself. Ensure that your extension is compatible with the latest version of Chrome.

  9. Consult Documentation: Review the documentation for the Chrome extension and the Custom GPT model to ensure you are using them correctly. There may be specific requirements or best practices you need to follow.

  10. Seek Help: If you’re unable to resolve the issue on your own, consider seeking help from the developer community or the support resources provided by the creators of the Chrome extension or the Custom GPT model.

By following these steps and carefully examining your code, you should be able to identify and resolve the issue that’s causing the “TypeError: Cannot read properties of undefined (reading ‘newValue’)” error.

26

I am getting same failure for both PDFs and DOCX when created with Google Docs. Then I tried grabbing a random PDF that I did not create with google, it worked. I am wondering if the issue is with the doc converters - like Google.

Update, I tried saving the files as text files and that worked. I Also tried to make the PDF on a PC rather than a Mac, and thaht worked.