GPT API returns no response

Issue: No Response from GPT API

We are currently using the GPT API to power Niriv a search engine and Portal in nepal’s AI assistant, BajeAI. However, we are experiencing an issue where the API is not returning any response.

Problem Description

  • API requests are being sent successfully.
  • The connection to the API appears to be established.
  • No response is returned from the API endpoint.
  • As a result, BajeAI is unable to generate replies for users.

Impact

This issue is preventing BajeAI from functioning correctly, affecting the user experience on the platform.

Troubleshooting Performed

  • Verified API key configuration.
  • Checked request formatting and payload structure.
  • Confirmed internet connectivity and server availability.
  • Reviewed application logs for errors.

Current Status

The issue remains unresolved, and we are investigating whether it is related to API configuration, request handling, rate limits, authentication, or a service-side problem.

Do you have moderation step before the user input is sent for API processing?

What are your timeouts for the API response?

Do you have data about what models were requested when you had no response?

Some of those might be useful to have a look before deep debugging.

The issue is solved, it was my code mistake.

What was it? Just for others in case anyone else has similar issue.