Issue: No Response from GPT API
We are currently using the GPT API to power Niriv a search engine and Portal in nepal’s AI assistant, BajeAI. However, we are experiencing an issue where the API is not returning any response.
Problem Description
- API requests are being sent successfully.
- The connection to the API appears to be established.
- No response is returned from the API endpoint.
- As a result, BajeAI is unable to generate replies for users.
Impact
This issue is preventing BajeAI from functioning correctly, affecting the user experience on the platform.
Troubleshooting Performed
- Verified API key configuration.
- Checked request formatting and payload structure.
- Confirmed internet connectivity and server availability.
- Reviewed application logs for errors.
Current Status
The issue remains unresolved, and we are investigating whether it is related to API configuration, request handling, rate limits, authentication, or a service-side problem.