# GPT 4 PDF File Uploading Problem

**URL:** <https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850>\
**Category:** Bugs\
**Created:** [May 21, 2024, 5:07pm UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850 "2024-05-21T17:07:22Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![asdasdasdasd](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@asdasdasdasd](https://community.openai.com/u/asdasdasdasd)\
**Post date:** [May 21, 2024, 5:07pm UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850/1 "2024-05-21T17:07:22Z")

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Hello guys.

I can’t upload pdf files now. Is there any same problem?

I can use memory of my gpt. It accept pdf file but in main chat API i can’t upload my pdf file. How can i solve?

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**Author:** ![dignity\_for\_all](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/dignity_for_all/32/300058_2.png) [@dignity\_for\_all](https://community.openai.com/u/dignity_for_all)\
**Post date:** [May 21, 2024, 5:20pm UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850/2 "2024-05-21T17:20:41Z")

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Others have reported similar issues in this topic. Please refer to it for more information.

> [@Unable to upload pdf file in ChatGPT 4](https://community.openai.com/t/unable-to-upload-pdf-file-in-chatgpt-4/661513):
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> Unable to upload pdf file in ChatGPT 4.After signing into ChatGPT 4 and attempting to upload a PDF, I keep encountering an error message saying, “Unable to upload pdf file…” This issue persists even though my internet connection is stable, which I infer from my ability to access other sites without interruption. My trials spanned PDFs ranging from 300kB to 3MB, all resulting in the same upload error. I would appreciate assistance in determining the root of this problem. Thank you! [image]

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**Author:** ![susan.nasif.cimaza](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/susan.nasif.cimaza/32/147401_2.png) [@susan.nasif.cimaza](https://community.openai.com/u/susan.nasif.cimaza)\
**Post date:** [May 22, 2024, 7:47am UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850/3 "2024-05-22T07:47:37Z")

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Same here. I can not upload PDF or PPTX, but only images PNG or JEPG.

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**Author:** ![aqayoumi](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@aqayoumi](https://community.openai.com/u/aqayoumi)\
**Post date:** [August 19, 2024, 8:13pm UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850/4 "2024-08-19T20:13:16Z")

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Same issue, it was working last week, but not now.

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**Author:** ![cameron.birge](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/cameron.birge/32/450373_2.png) [@cameron.birge](https://community.openai.com/u/cameron.birge)\
**Post date:** [September 23, 2024, 9:33pm UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850/5 "2024-09-23T21:33:49Z")

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I’ve had the same issue for weeks now. Two different browsers, cleared the caches, and the files are only like 150kb each. Would love to know a solution.

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**Author:** ![p.poll](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/p.poll/32/513906_2.png) [@p.poll](https://community.openai.com/u/p.poll)\
**Post date:** [December 11, 2024, 12:16pm UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850/6 "2024-12-11T12:16:28Z")

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The same problem did not work last Wednesday and is still not working. Does somebody know maybe what happened?

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**Author:** ![curt.kennedy](https://sea2.discourse-cdn.com/openai1/user_avatar/community.openai.com/curt.kennedy/32/709249_2.png) [@curt.kennedy](https://community.openai.com/u/curt.kennedy)\
**Post date:** [December 26, 2025, 10:41pm UTC](https://community.openai.com/t/gpt-4-pdf-file-uploading-problem/769850/7 "2025-12-26T22:41:14Z")

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