adoomz
200
I’ve been having the exact same issue for the past 2 days…any chats with the 4 model results in a longish wait and then an error: “Something went wrong. If this issue persists please contact us through our help center at help.openai.com.”
Oscrew
201
Same problem here. OpenAI, please take an action.
Sure, here is the email that GPT 3.5 provided me support@chatgpt.com
Same here. When can this problem be solved?
Until now, I still cannot use GPT-4 model. How is the progress of the fix now? Could you please help to give us some feedback?
Any ETA when this is going to be fixed it has been 3 days now
I guess my issue here is that - though a small portion of users were having this issue, there were people reporting it through various channels. I sent messages on twitter, help.openai.com, sent an email, and got nothing. No acknowledgement, not suggestions - absolutely nothing. I haven’t been able to use GPT in 3 days and I pay $20 a month for this service. Will people affected at least receive some sort of rebate or refund?
2 Likes
It’s finally fixed for me after three days, I’m in Berlin
FYNALLYYYYYYY its work
Thanks guys, I didn’t feel alone in this or else it was going to be impossible
It’s working for me too! Thank you to the team for fixing the issue!
Thanks guys, it’s working now. But still feel they need a better customer service.
+1 working. Hope there will be some post-morten exercise 
Thanks for fixing it! Didn’t realize how I would miss ChatGTP
It works! +1
Finally! Well done openai!
Finally, I can access the full power of ChatGPT!
It works! Thanks for fixing it. Thanks everyone!
Emma4
214
Finally, it works! Thanks for the fixing. Hope they will improve the customer service.
2 Likes
Still not working for me … been 5 days. Tried via Discord, via help.openai.com … nothing
How is it a small group ? Have you checked discord, there is no proper communication method for these things.
The Help site doesn’t provide anything to contact support, it feels like it’s the standard ‘move you around and keep you busy’ business website.
I perfectly understand downtime and issues can happen but having no communication channel and also getting the ‘small group so it went unnoticed’. Yeah, as a ‘customer’ I feel I’ve been treated like crap.
1 Like
what’s about your situation? is it suddenly good for u? did you get any email or response from openai to notify u about that?
I just loged out and loged in, I finally get response from gpt-4.
It seems OpenAI doesn‘t know how this problem comes out either. Is it possible this is about the AI itself, or say, GPT doesn’t want to respond to some chosen account?
